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Help Desk Analyst
1 First American Way Santa Ana Santa Ana, CA 92707 US
2023-01-23
2023-10-30
Industry: Systems Admin/Help Desk/Tech Support/Desktop Suppo
Job Number: 1312
Job Description
Help Desk Analyst
Contract to hire
100 % remote
24-25$/hr
This position is the critical first line of support for our customers -- primarily internal customers. You will be providing timely support for PC/Laptop, hardware, peripherals, mobile devices and software/applications by responding to and diagnosing problems via phone, self-service and chat.
Requirements:
Contract to hire
100 % remote
24-25$/hr
This position is the critical first line of support for our customers -- primarily internal customers. You will be providing timely support for PC/Laptop, hardware, peripherals, mobile devices and software/applications by responding to and diagnosing problems via phone, self-service and chat.
Requirements:
- 2 + years Help Desk experience
- great customer service skills
- Experience working with a knowledgebase
