Director of IT Operations or IT Transformation - Hospitality
14410 Wurzbach Pkwy, Suite 120 San Antonio, TX 78216 US
Job Description
About the Role:
As the Director of IT Transformation - Hospitality, you will play a pivotal role in leading our organization's transition to modern IT systems and processes. You will be responsible for developing and executing strategic IT transformation initiatives that enhance operational efficiency, improve guest experience, and drive business growth.
Key Responsibilities:
- Strategic Leadership:
- Develop and implement a comprehensive IT transformation strategy aligned with the organization's overall business objectives.
- Oversee the planning, execution, and management of IT transformation projects, including migrations, upgrades, and implementations.
- Collaborate with business leaders to identify IT needs and opportunities for improvement.
- IT Systems Leadership:
- Provide expert guidance on IT systems architecture, infrastructure, and operations.
- Ensure the efficient and effective operation of IT systems across multiple properties and brands.
- Stay abreast of emerging technologies and industry trends to identify opportunities for innovation.
- Program Development:
- Develop detailed roadmaps and documentation for IT infrastructure, operations, processes, and project planning.
- Manage enterprise-scale IT programs and projects with budgets exceeding $500,000.
- Team Management:
- Lead and mentor a team of IT professionals to deliver high-quality results.
- Foster a collaborative and innovative work environment.
Qualifications:
- A minimum of eight years of professional experience working in IT Support or Operations
- A minimum of five years of leadership experience in Hospitality or Lodging multi-property, multi-brand organizations
- Detailed work history in IT Systems leadership and strategic IT program development
- Prior experience with IT Hospitality transformation from legacy systems to modern technologies
- Relevant background in creating roadmaps and documentation related to IT infrastructure, IT operations, processes, program/project planning, and enterprise-scale budget management
- Bachelor's degree in IT, Information Systems, Computer Science, or related industries
Preferred Qualifications:
- Experience with hospitality-specific IT systems and applications
- Strong project management skills and ability to manage multiple projects simultaneously
- Excellent communication and interpersonal skills
- Proven track record of successful IT transformation initiatives
If you are a seasoned IT leader with a passion for driving innovation in the hospitality industry, we encourage you to apply for this exciting opportunity.