Director, IT Infrastructure

San Antonio, TX 78229

Job Description


Director of Infrastructure

Location: San Antonio, TX (Onsite) Employment Type: Full-time, Direct Hire

 

The Opportunity:

As the Director of Infrastructure, you'll be at the helm of our client's core technology, ensuring our systems run flawlessly 24/7. This isn't just about keeping the lights on; it's about strategically evolving our infrastructure to meet the demands of a dynamic healthcare environment. You'll lead a talented team, drive key projects, and play a pivotal role in shaping our long-term IT strategy. If you're a seasoned infrastructure leader with a passion for healthcare technology and a commitment to operational excellence, we invite you to make a significant impact with us.

What You'll Do:
  • Ensure Unwavering Availability: Guarantee 24/7 availability and peak performance for all critical infrastructure, including storage arrays, servers, networks, and middleware, directly supporting patient care and operational efficiency.
  • Lead Strategic Infrastructure Projects: Direct and coordinate infrastructure projects, ensuring they align seamlessly with our healthcare client’s strategic business goals and deliver measurable value.
  • Manage Resources & Budgets: Oversee project budgets, ensuring fiscal responsibility, and meticulously manage all licensing, maintenance, and support agreements for our extensive infrastructure.
  • Cultivate Technical Talent: Lead, mentor, and develop the Technical Services team, optimizing resource allocation and driving strong performance management.
  • Champion Change Management: Implement and enforce robust change management controls for all infrastructure updates and deployments, minimizing risk and ensuring smooth transitions.
  • Engage Executive Leadership: Prepare and deliver clear, concise documentation and briefings to executive leadership, providing strategic insights and recommendations.
  • Shape IT Strategy: Play a key role in developing long-term IT strategy, contributing to policy formation and driving continuous process improvement initiatives across the department.
  • Uphold Healthcare Standards: Ensure all IT infrastructure is implemented and maintained to meet the highest healthcare-grade reliability, compliance, and performance standards, including HIPAA and other relevant regulations.
  • Drive Vendor Relationships: Lead critical vendor evaluations, manage RFP/RFI responses, and oversee major procurement efforts to secure the best solutions for our infrastructure needs.
  • Resolve Complex Challenges: Serve as the primary escalation point for the most complex technical issues and critical decision-making, providing expert guidance and solutions.
  • Deliver Customer-Focused Support: Foster a culture of excellence in customer support, ensuring IT infrastructure services meet the diverse needs of departments and stakeholders across the health system.

What You'll Bring:
  • Education & Experience: A Bachelor’s degree in Computer Science or a related field coupled with 8+ years of progressive IT experience, including a minimum of 4 years in a dedicated leadership role.
  • Enterprise Infrastructure Expertise: Proven track record overseeing large-scale, enterprise-level infrastructure environments, specifically including servers, storage solutions, and network architectures.
  • Network & Security Acumen: Deep proficiency in LAN/WAN protocols, internetworking, firewall management, Windows environments, and robust network security principles.
  • Leadership in Solution Implementation: Demonstrated ability to lead and empower technical teams through the selection, implementation, and optimization of industry-best hardware and software solutions.
  • Exceptional Communication: Strong, articulate communication skills with the ability to translate complex technical concepts into clear, actionable insights for both technical teams and executive audiences.
  • Strategic Planning & Management: A verifiable history of effectively managing large budgets, negotiating and overseeing vendor contracts, and contributing to strategic infrastructure planning.

Nice-to-Haves:
  • Direct experience within a healthcare or hospital system environment.
  • Familiarity with medical imaging products and enterprise-grade data center tools.
  • Prior experience with system integration in highly regulated environments.

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About San Antonio, TX

Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!